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Shipping

  • We only deliver within West Malaysia at this point of time.
  • Flat shipping rate of RM7 for all orders. Free shipping for orders above RM150.
  • Estimated delivery timeline of 3 to 5 business days. Please allow 1-2 business days for us to process your order. 
  • Do reach out to us via email (hello@byshirl.my) if there is a need to arrange for same day delivery in the Klang Valley only (subject to availability and surcharge according to the service providers).

Returns And Exchanges

  • Our exchange/ refund policy is limited to product defects or incorrect fulfilment of orders.
  • Head over to our refund policy page here to learn more.
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