Shipping & Returns
SHIPPING TIMES AND COSTS
Orders received will be processed by the following business day. If we are unable to do so due to unavailability of stock or circumstances beyond reasonable control, we will be in immediate contact with you.
Our shipping rates and indicative delivery time frames for orders are tabulated below:
| Region | Standard Shipping Rates | Indicative Delivery Time Frames |
| Peninsular Malaysia | Flat rate of RM 7 per delivery | 3 - 5 business days |
| East Malaysia (Sabah & Sarawak) | We currently are not shipping to East Malaysia. |
N/A |
All our products are shipped via trusted delivery partners - a tracking number will be provided to you.
Do reach out to us via email (hello@byshirl.my) if there is a need to arrange for same day delivery in the Klang Valley only (subject to availability and surcharge according to the service providers).
Please email us at hello@byshirl.my if you have further shipping queries.
EXCHANGES, RETURNS AND REFUNDS
We are truly sorry that things did not work out well for you. Please click here to see our refund policy.
Photo evidence will have to be provided when notifying us of unforeseen fault or breakages.
